Excise goods:
It is prohibited by law to trade goods with a Dutch excise stamp to consumers who do not live in the Netherlands.
E-smoking devices (hardware) and e-liquids:
It is prohibited by law to trade goods with a Dutch warning to consumers who do not live in the Netherlands.
BELGIUM:
1. Remote sale of products based on tobacco and smoking for smoking herbal products (with or without nicotine) is prohibited in accordance with Article 13 of the Royal Decree of 5 February 2016 on the manufacture and marketing of products based on Tobacco and herbal products designated for smoking.
“Art.13.de remote sale to consumers and remote purchase by consumers of products based on tobacco, for smoking, forbidden herbal products and devices are prohibited”
2. Remote sales of electronic cigarettes (machine and parts) and refilling packaging with nicotine is prohibited in Belgium. This follows from Article 6 of the Royal Decree of 28 October 2016 on the manufacture and the marketing of electronic cigarettes.
“Art. 6. Sale of electronic cigarettes remotely. Sales to consumers of electronic cigarettes and remote refilling packaging is prohibited. "
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Terms and Conditions
These general terms and conditions apply to any use of the website https://www.grasscompany.com, to all services available on the site and to any and all offers, orders and agreements that are linked to them. These general terms and conditions apply in addition to the terms of use that are available on the website. In the case of any inconsistency between these General Terms and Conditions and the Terms of Use, these General Terms and Conditions prevail.
Article 1 - General
By using the services you confirm and guarantee that you are 18 years or older.
1. You undertake to follow all instructions on the site correctly, such as providing correct, accurate, up-to-date and complete personal information about yourself.
2. You undertake to update your personal information within ten (10) days in the event that some changes occur.
Article 2 - No illegal or prohibited use
You undertake not to use the services for illegal purposes or contrary to these general terms and conditions and terms of use or any other applicable provisions.
Article 3 - Limitation/termination
Grasscompany.com reserves the right to terminate your access to all services or part thereof at any time for whatever reason without prior notice or liability on the part of Grasscompany.com. Reasons for such termination include, but are not limited to (a) infringement on or violation of these general terms and conditions and/or terms of use, (b) at the request of the police or the judiciary, (C) in the event of unforeseen technical problems or security issues, and (( d) for longer periods of no activity.
Article 4 - Account
After completing the registration form on the website you will receive a password and you will be assigned an account. You are responsible for keeping your password and account confidential, and you have full responsibility for all activities that take place under your password or account. You agree to (a) to immediately inform Grasscompany.com of any unauthorized use of your password or account, or of any other infringement of security, and (b) to log out of each session after the end of each session your account. Grasscompany.com does not accept any liability for any loss or damage resulting from the fact that you do not comply with this provision. You agree to keep it in Grasscompany.com and to safeguard it against any and all claims that can be established against Grasscompany.com as a result of any use or abuse of your password or account by any unauthorized person.
Article 5 - Offers / Agreement
1. All offers on the side of Grasscompany.com are only binding after you have received a confirmation of receipt from Grasscompany.com with which the agreement is ratified. You are aware of the technical steps that lead to the ratification of the agreement, whether the agreement will be archived and accessible, and the languages in which the agreement may have been drawn up. Grasscompany.com is not obliged to provide you with information with regard to the above prior to the ratification of the agreement.
2. Free items or items that are available in the webshop as a gift or action article cannot be ordered separately.
ARTICLE 6- Delivery and shipping information
For more information about the shipping costs and delivery time, see the information page about shipping on our site. The maximum delivery time is thirty days at all times. If grasscompany.com is unable to deliver the product or the products within thirty days, grasscompany.com will immediately inform you of this in writing (by e-mail, by fax or post), in which case you will The right has the agreement to cancel through a written notification (by e-mail, by fax or by post) to Grasscompany.com. We will refund payments that you have made within thirty days, without we accept any other or further liability.
Article 7 - Risk during transport
During the transport of the product or products, Grasscompany.com bears the risk of damage, theft or loss. At the time of delivery of the product or the products, this risk will pass you on.
Article 8 - Thinking period
After receiving the products, you may cancel the agreement within 14 days on the condition that the sealed factory packaging of the products is fully intact. You must inform Grasscompany.com about this by e-mail and return the products immediately. You wear the risk during the return transport. In the event that payment has already taken place, Grasscompany.com will refund the amount due (excluding any shipping costs paid) to you within thirty days after receipt of the products concerned. The shipping costs for returning the products are not reimbursed. Products that have been used or have come into contact with weed, hash, tobacco or other means cannot be returned due to hygiene. Products must always be returned in the same package.
Article 9 - Guarantee
1. Complaints with regard to products delivered will only be treated if the products are returned to Grasscompany.com within 14 days after delivery, with an extensive description of the nature and the degree of the defect. At the end of this period, the delivered products are considered satisfactory and the delivery is unconditionally accepted.
2. If grasscompany.com is of the opinion that a complaint is justified, the company is only obliged to deliver replacement products in the shortest possible term. You are not entitled to any compensation. The costs of both shipments, the repair and/or replacement are for the account of grasscompany.com.
3. The warranty to which this article is referred does not apply in the event that the defect is completely or partially caused by incorrect, incorrect, non -thoughtful or improper use and/or if you have made any changes to the products. Products that have been used or have come into contact with weed, hash, tobacco or other means cannot be returned due to hygiene. Products must always be returned in the same package.
Article 10 - Liability
1. The liability of grasscompany.com is limited to the warranty stated in Article 9. In any case, the liability of Grasscompany.com is limited to the direct damage with a maximum of the agreed price of the Regarding products. Liability for indirect damage is excluded unless the damage is the result of our conscious design or serious negligence.
2. Without prejudice to Article 10, paragraph 1, Grasscompany.com is not liable in the event that the defect is completely or partially caused by incorrect, incorrect, non -thoughtful or incomprehensible use and/or if you have made any changes to the products.
3. You agree to Grasscompany.com, its subsidiaries, affiliated companies, directors, agents and any other party involved in the creation, production or delivery of the website or to safeguard and safeguard the services against any and all claims from third parties because of or arising from your use of the services and/or your violation of these general terms and conditions.
Article 11 - Proof
Unless the contrary is proven, the administration of Grasscompany.com is the convincing proof of the orders you have done, of your payment to Grasscompany.com and the services. You agree that electronic communications can be discussed as proof.
Article 12 - Customs
Grasscompany.com cannot guarantee that the customs authorities will not seize the goods you ordered. If this is the case, Grasscompany.com will not reimburse you for any payments.
Article 13 - Payment
1. You can find more information about shipping costs and delivery time on the payment & shipping page on our website.
2. In the event that you do not pay for whatever reason, you are automatically in default and you owe the statutory interest on the total invoice amount from the due date as well as all expenses for collecting payments that Grasscompany.com must make for this.
ARTICLE 14 - Miscellaneous
1. Grasscompany.com reserves the right to change these general terms and conditions at any time. Such changes immediately take effect when placing the changed general terms and conditions on the internet.
2. These general terms and conditions form the entire agreement between the parties and replace any and all prior and simultaneous agreements between the parties with regard to this subject. If it is stipulated that any provision of these general terms and conditions is not legally valid or impracticable, such a non-right to validity or impracticability does not have any other provision of these general terms and conditions, which provisions will remain in force.
3. These General Terms and Conditions fall under the FIGHER of Dutch Law. The District Court in Amsterdam is exclusively authorized to judge any and all disputes with regard to these general terms and conditions.